FAQ


How can I become Customer?

In order to be a customer of our company you must contact Loma Atiende/Contact Us 0800-555-1-555 or write tolyomaatiende@lomanegra.com.ar

How can I place an order of cement, masonry and/or lime?

To generate an order for any of our materials, you must contact the Commercial Manager assigned to you, contact the Requirements Center at 0800-555-1-555 or from Lomanet.

Do you sell to final consumers?

No, sales are made only through our distributor customers or builders’ yards. You can find the most convenient through our Internet page browser.How can I place an order of cement, masonry and/or lime? To generate an order for any of our materials, you must contact the Commercial Manager assigned to you, contact the Requirements Center at 0800-555-1-555 or from Lomanet.

How can I place an order of reinforced concrete?

You must contact Hormigones Lomax by phone (011) 4303-1650 or e-mail lomax@lomax.com.ar

I do not have Internet Access, how can I register as user?

Contact Loma Atiende/Contact Us by phone 0-800-555-1-555 or by e-mail marketing@lomanegra.com.ar and request the Registration Form.

Why should I access Lomanet?

From LomaNet you can verify the schedule of your purchase orders for the current month, obtain a historic detail of material withdrawal, pay invoices and control payments made, generate electronic delivery request for material (SEM) and pallets’ current account.

How can I return pallets?

You can return them at any of our delivery centers, if you are a C&F customer, you have to return it when your order is delivered.

If I want to file a claim, how can I do it?

You may send your claims by e-mail to loma.atiende@lomanegra.com, or by phone to Loma Atiende/Contact Us to 0800-555-1-555 or by your Sales Representative/Representante Comercial.

How do I access the Loma Atiende BOT?

Contact your analyst or commercial agent to request the registration of your mobile phone.

What is the Loma Atiende BOT for?

It is a new way of communicating with us. If you are a customer, you can verify your purchase order schedule, obtain information from your current account, check the pallet account, upload shipper information, cancel your order or contact us. If you are not a customer, you can access institutional information.